Have a question about alligkeit, or is something not
working? You will find help here.
Send us an e-mail at info@alligkeit.com. Briefly describe what happened — ideally including your device model and iOS version. We read every message and will get back to you as soon as possible.
alligkeit has no user account and no tracking. We cannot
see anything that happens inside your app — so please describe your
issue as concretely as you can.
alligkeit asks for microphone permission the first time
you record. If you declined it, you can re-enable it in the iOS settings
under Settings → Apps → alligkeit → Microphone.
Creating new sessions requires cloud processing (understanding, reshaping, AI voice). You can withdraw your consent at any time in the app settings — sessions you already saved remain playable afterwards. Details are in the Privacy Policy.
In the app under Settings → Delete all data. Your
sessions are stored exclusively on your device — once deleted in the
app, they are gone completely. There is no copy on any server of
ours.
Saved sessions play back fully offline. Only creating new sessions requires an internet connection.
Your sessions live only on the device where they were created. There
is no account and no cloud library — on a new device,
alligkeit starts empty.
The AI voice is synthetic and is labeled as such inside the app. Alternatively, you can record every session in your own voice.
alligkeit is a companion for self-reflection and
well-being — not a medical device and not a substitute for medical or
therapeutic treatment. If you are struggling right now, please reach out
to a helpline such as 116 123, find local support at findahelpline.com, or call
112 in an emergency.